For all the following interactive solutions Hi-Tech Gateway will not only provide you with the solution, but also host the applications for you and if needed, utilize the customer service department at Hi-Tech Gateway to handle your customer service needs.
Interactive Customer Service solutions by Hi-Tech allows your e-commerce site to come alive and help retain customers by providing interactive customer service to the clientel by chatting with them online, bringing up web pages and showing with an indicator the features of the product displayed on the site, all on the client's desktop. Do not lose customers who have questions that cannot wait to be answered. Hi-Tech Gateway can also provide Customer Service Agent support for your company, so you don't have to have a customer service department. Our 24-hour service will handle all you customer service requests on the phone or on the web site.
